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At Retrons, we take pride at our refurbishing quality. We only sell TOP GRADE A refurbishing quality. We educate our customers so they know that they are indeed buying a top grade refurbished phone instead of a poor grade quality by other sellers.
Criteria | Grade A (Retrons Quality) | Grade B | Grade C |
Housing | New | Minor defect | Major defect |
Accessories | New | Used / Recycled | Used / Recycled |
Package | USB, Adapter, Original Box | Fake box | Phone only |
Spare Parts | Genuine | 3rd Party Spare Parts | Repaired / Recycled Parts |
IMEI (Serial Number) | Matches between phone & box | Not Matching | Not Matching |
iOS Updates | Yes with original way | Yes with unoriginal way | No |
Firmware | Original | Jailbreaked | Jailbreaked |
Apple ID | None | Bypassed | Yes |
Network | Fully Unlocked | Unlocked by hacking | Locked Network |
Touch ID (5s, 6, 6+) | Yes | No | No |
Charging Port | Matching with phone color | Not Matching | Not Matching |
Headphone Jack | Matching with phone color | Not Matching | Not Matching |
Technician | Certified | No | No |
Warranty Type | By refurbished specialized company | By regular company | By regular company |
Warranty Card & Sticker | Yes | No | No |
Warranty Period | Standard 1 Year | 2 years / 1 month / 3 months / 6 months | 2 years / 1 month / 3 months / 6 months |
Company | A local Sdn Bhd company | Enterprise or Personal | Enterprise or Personal |
Products | Specialized in selling refurbished | Sells any product | Sells any product |
Location | Refurbished in Malaysia | Refurbished outside Malaysia | Refurbished outside Malaysia |
Pricing | Reasonable Pricing | Too cheap to be true | Too cheap to be true |