At Retrons, we take pride at our refurbishing quality. We only sell TOP GRADE A refurbishing quality. We educate our customers so they know that they are indeed buying a top grade refurbished phone instead of a poor grade quality by other sellers.

CriteriaGrade A (Retrons Quality)Grade BGrade C
HousingNewMinor defectMajor defect
AccessoriesNewUsed / RecycledUsed / Recycled
PackageUSB, Adapter, Original BoxFake boxPhone only
Spare PartsGenuine3rd Party Spare PartsRepaired / Recycled Parts
IMEI (Serial Number)Matches between phone & boxNot MatchingNot Matching
iOS UpdatesYes with original wayYes with unoriginal wayNo
Apple IDNoneBypassedYes
NetworkFully UnlockedUnlocked by hackingLocked Network
Touch ID (5s, 6, 6+)YesNoNo
Charging PortMatching with phone colorNot MatchingNot Matching
Headphone JackMatching with phone colorNot MatchingNot Matching
TechnicianCertified NoNo
Warranty TypeBy refurbished specialized companyBy regular companyBy regular company
Warranty Card & StickerYesNoNo
Warranty PeriodStandard 1 Year2 years / 1 month / 3 months / 6 months2 years / 1 month / 3 months / 6 months
CompanyA local Sdn Bhd companyEnterprise or PersonalEnterprise or Personal
ProductsSpecialized in selling refurbishedSells any productSells any product
LocationRefurbished in MalaysiaRefurbished outside MalaysiaRefurbished outside Malaysia
PricingReasonable PricingToo cheap to be trueToo cheap to be true